Frequently Asked Questions

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Situation

  • How far are we from the ocean?

    The nearest beach is Casernes Beach, which is 1500 meters ; from Camping Les Chevreuils! So you have the possibility to go on foot, by bike via the secure cycle path and also by car you can park there easily (large free parking).

  • Where is the campsite?

    In the heart of the Landes forest, 1500m from the ocean …

    We are located in the south-west of France, in the southern part of the Landes coast (less than 1 hour from Spain). You will then find the Camping Les Chevreuils in Seignosse, on the departmental route linking Hossegor to Vieux Boucau. For a better view of this position, please visit our Informations.

Booking

  • How to book?

    THROUGH THE INTERNET
    On our website: WWW.CHEVREUILS.COM – heading “BOOK ONLINE”
    The stay will be confirmed after validation and payment of the deposit requested on the website by credit card.

    BY POST MAIL
    Complete the booking contract and return it with the deposit requested.

    BY TELEPHONE
    You can book immediately by phone, you only need a credit card to pay the deposit.
    Then you have to complete and send us the booking contract.

Cancellation Insurance

  • How do I cancel my booking?

    All cancellations must be notified in WRITING as soon as possible (Email or Post mail)
    In all cases the administrative fees will not be refunded.
    – Before March 1st = full refund of the down payment,
    – Between March 1st and May 1st = refund of the 50% of the down payment,
    – After May the 1st the deposit will remain the property of Camping les Chevreuils.
    Understood as “deposit” the amount paid to Camping Les Chevreuils (equivalent to the full balance for rental accommodation a month before their arrival)

  • How does the cancellation insurance work?

    Camping les Chevreuils offers an optional Cancellation and Interruption Insurance in your booking contract. Our partner Gritchen Affinity will reimburse all or part of the stay to customers who have purchased Campez Couvert insurance. This is not included in the price, it is optional and amounts 5% of the total amount (minimum 15 €). The insurance subscription and payment are at the moment of the booking. In case of cancellation, a written notification must be send it to the campsite (by e-mail or post mail) right away an occurrence prevents your departure. If the claim is covered in the insurance terms and conditions (available here in the “INFORMATION” tab, on www.campez-couvert.com and also at the campsite), you must notify the insurance company within 48 hours and provide all necessary information and supporting documents.

    WEATHER CONDITIONS :
    The management of Camping les Chevreuils declines all responsibility if adverse weather conditions result in the cancellation of certain services or activities. In no way, the bad climatic conditions will give rise to any reduction or refund, integral or partial.

Tourist Tax

  • What is the Tourist Tax ?

    What is the Tourist Tax?

    The Tourist Tax is a tax collected by the municipalities during a tourist stay on their territory, the hoteliers who host tourists get it for the town.

    It is, in our case, 0.66 € per night for people over 18 years.

    It is to pay from one night spent on the town. The campsite will then have to pay all the tax collected to its municipality.

    And it’s used for ?

    This tax makes possible to favor the tourist frequentation on the commune. It gives to the municipalities the means to create events, new infrastructures and all sorts of tourist facilities.

Ecological Tax

  • What is the Ecologic Tax ?

    Ecological Tax / Ecotax, what’s the point?

    Camping has for many years an ecological approach, but today wants to strengthen its actions and accelerate the pace by trying to obtain an eco-responsible label soon. In an approach of ecological accountability, we are required to implement this eco-tax.

    This amount is 0.34 € per night for adults over 18 years, allowing the campsite to set up actions in this sense with the participation of everyone.

    The implementation of this eco-participation allows for example for the coming years the creation of various eco-responsible projects, such as the installation of solar panels, creation of compost zone, a more economical water treatment etc … It allows also to provide campers with more ecological products (eco-friendly toilet paper, green cleaning products, sorting bags, etc.)

    The awareness of our employees on these issues is also implemented by giving them access to environmentally friendly products, which are beneficial for the environment, but also for their health.

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